Service Level Agreement

Airport Angels Student Services shall carry out the work within standards that reflect the overall image of the Client and in line with the procedures and service requirements as set out in this agreement.

Please read the following information carefully as it sets out terms and conditions which govern the provision of services provided by Airport Angels Student Services Ltd.

Objective of the Agreement

The purpose of this Service Level Agreement is to describe the key services we provide and the quality standards we have agreed with our service users, in terms of service delivery.

This Agreement sets out:

  • The services we provide to students, schools and organisations
  • The overall standard which we aim to achieve in the provision of our services
  • A mechanism for resolving any problems relating to the delivery of the service