Tour Operators & Group Travel
Trusted airport representation for the travel trade
Airport Angels works with tour operators, DMCs, cruise companies, holiday providers and group travel organisers to provide professional airport representation and passenger assistance across UK airports.
Whether meeting passengers arriving on multiple flights, welcoming clients travelling individually or as part of a group, supporting departures, coordinating onward transport or assisting with unexpected travel issues, our experienced team acts as an extension of your organisation throughout the airport journey.
From the moment passengers arrive at the airport until they are safely on their way, Airport Angels provides a professional, friendly and reassuring point of contact, ensuring your clients receive the highest standard of service and support.
Professional representation on arrival and departure
We welcome your clients in the Arrivals Hall, whether travelling individually or as part of a group, and assist with their onward arrangements. For group arrivals, we can coordinate meeting points, liaise with drivers, coach operators and airport marshals where applicable, and oversee the group through to departure from the airport.
We provide a professional point of contact for your clients at the airport, whether travelling individually or as part of a group. Our Airport Angels can direct passengers, assist with check-in, liaise with airline staff and help resolve issues as they arise, providing on-the-ground representation through to Security.
Reliable representation for you and your clients
Our Airport Angels act as your representatives on the ground, providing a professional point of contact for your clients. Where required, we can represent your brand using agreed signage, branded materials or uniform throughout the airport service.
With more than 14 years of airport experience, we understand the coordination involved in individual passenger movements, large groups and multi-flight arrivals and departures across major UK airports.
We monitor flights and our team is on hand to assist when delays, cancellations or changes affect the planned journey, helping manage the situation on the ground and keeping your organisation informed.
Travel Smarter
Book your Airport Angels service now and turn airport chaos into calm.